Coaching and Counselling

Module 1 : Understand Coaching Role

  • The characteristic of an effective coach & counsellor
  • The 3E’s in Coaching
  • The 3T’s in Counselling

Module 2 : Portraying Professionalism in Coaching and Counselling

  • Managing EQ – Self-awareness/control and manage others
  • Discover personality traits in managing self and others
  • Enhance communication abilities
    • Interpersonal communication
    • Active listening and paraphrasing
    • Questioning skill

Module 3 : Managing Employee in Coaching

  • Asses their knowledge, skill and willingness
  • Applying situational leadership method in coaching
  • Create interest by applying AKCS

Module 4 : Methods for Coaching

  • Use GROW Model – simple 4 steps process

Module 5 : Counselling Process

  • Before, during and after
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